SERVPRO of Bartow / Lakeland Highlands Employee Photos

The SERVPRO Team

SERVPRO of Bartow/Lakeland Highlands Team!

David Touchton Chairman of the Board

David Touchton is the President/Owner of SERVPRO of Bartow/Lakeland Highlands. After 47 years as a Certified Public Accountant helping people succeed David has now turned his attention to helping people feel "Like it never even happened." We understand the stress and worry that comes with water, fire, and mold and David's methodical approach will walk you through the most difficult disaster. We are available 24/7 at 863-510-5962

Jeff Purtell President

Jeff Purtell, IICRC and ASD, is the President and owner.  A former resident of Illinois, Jeff spent 21 years as a fireman / paramedic in Bolingbrook.

Now a Lakeland resident, Jeff is utilizing his organization skills as well as his strategic planning and thinking skills learned as a firefighter.  Jeff will see that each job is approached to make it "Like it never even happened."

Cindy Mattingly Treasurer/General manager

Cindy Mattingly is our Center Manager. Cindy has worked in the Restoration Industry since 1996 and has over twenty years of experience in all phases of restoration work. She oversees our daily production staff as well as managing the office and assisting with estimating. Cindy is a licensed Mold Remediator and is certified with the IICRC in water damage restoration. She has completed the SERVPRO New Franchise Training Program which is exclusive to owners and managers, as well as the Employee Certification Training Program for Water Damage, Fire Damage, Carpet and Upholstery Cleaning, and Successful Subrogation through Claims Training Services along with several continuing education courses and symposiums.  Cindy’s broad understanding of the impact of all types of disasters gives her great insight into each unique loss. This along with her compassion allows her to coordinate the best plan with our production and office staff to make it “Like it never even happened.”

Stephanie Gillespie Marketing Representative

Meet Stephanie. Stephanie is the Sales Marketing Manager for SERVPRO of Bartow/Lakeland Highlands.  Stephanie is IICRC Certified in Fire & Smoke Damage Restoration, Odor Control as well as Water Damage Restoration.  She enjoys working with SERVPRO and her coworkers due to their outstanding core values that align with her own. She loves being a part of a team that can help make it "Like it never even happened."

Jessie Felix Water Production Manager

Jessie is our Production Manager and is IICRC certified. He came to SERVPRO of Bartow/Lakeland Highlands by way of another national company in the restoration industry and now has nine years of excellent experience in disaster recovery and cleaning. As a bonus Jessie is bilingual and helps us communicate with a large and valued customer base on how we are going to make it "Like it never even happened."

Kim Menefee Fire Production Manager

SERVPRO of Bartow/Lakeland Highlands Fire Loss Manager/Estimator has over 17 years of experience. Kim holds multiple IICRC certifications pertinent to managing your fire loss including: Fire and Smoke Restoration Technician Upholstery and Fabric Cleaning Technician and Water Damage Restoration Technician. Completing a fire restoration and deodorization project to meet or exceed industry standards requires detailed planning and adherence to a realistic and reasonable time table. SERVPRO of Bartow/Lakeland Highlands has the training and experience to perform fire restoration and to make it “Like it Never Even Happened”.

Mike Oakley Crew Chief

As crew chief for SERVPRO of Bartow/Lakeland Highlands Mike is responsible for insuring our crews arrive promptly, assess the situation correctly, and take care of any disaster you may have. Mike's 20 years experience in the industry provides him the ability to make any loss "Like it never even happened."

Technicians

SERVPRO of Bartow / Lakeland Highlands Technicians