SERVPRO of Bartow / Lakeland Highlands Employee Photos

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The SERVPRO Team

Our AMAZING Team of trained and experienced professionals are ready to assist you any time 24 hours a day, 7 days a week, 365 days a year.

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Jeff Purtell President

Jeff Purtell, IICRC and ASD, is the President and owner.  A former resident of Illinois, Jeff spent 21 years as a fireman / paramedic in Bolingbrook.

Now a Lakeland resident, Jeff is utilizing his organization skills as well as his strategic planning and thinking skills learned as a firefighter.  Jeff will see that each job is approached to make it "Like it never even happened."

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Cindy Mattingly Treasurer/General manager

Cindy Mattingly is our Center Manager. Cindy has worked in the Restoration Industry since 1996 and has over twenty years of experience in all phases of restoration work. She oversees our daily production staff as well as managing the office and assisting with estimating. Cindy is a licensed Mold Remediator and is certified with the IICRC in water damage restoration. She has completed the SERVPRO New Franchise Training Program which is exclusive to owners and managers, as well as the Employee Certification Training Program for Water Damage, Fire Damage, Carpet and Upholstery Cleaning, and Successful Subrogation through Claims Training Services along with several continuing education courses and symposiums.  Cindy’s broad understanding of the impact of all types of disasters gives her great insight into each unique loss. This along with her compassion allows her to coordinate the best plan with our production and office staff to make it “Like it never even happened.”

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Stephanie Gillespie Marketing Representative

Meet Stephanie, our Sales & Marketing Manager. Stephanie is IICRC Certified in Fire & Smoke Damage Restoration, Odor Control as well as Water Damage Restoration. She loves serving her community and helping those in need. When not working, Stephanie enjoys hiking, wildlife and going on new adventures.  

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Ron Mattingly Operations Manager

Ron Mattingly is our Operations Manager and he brings many years industry experience and numerous IICRC Certifications with him. And if that isn’t enough, he is also certified through the National Air Duct Cleaning Association (NADCA). Ron is a tremendous asset and we are lucky to have him as part of our team.  

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Mike Oakley Production Manager

As Production Manager for SERVPRO of Bartow/Lakeland Highlands, Mike is responsible for insuring our crews arrive promptly, assess the situation correctly, and take care of any disaster you may have. Mike's 20 years experience in the industry make him a true asset to our team.  

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Johnny Morales Office Manager

Johnny is our Office Manager. He is one of the first people that our customers speak to during their time of need and due to his good nature and knowledge he has the ability to ease their minds. He ensures that all of the job files are complete with all of the required documents and pictures. He provides the highest level of customer service and we are very fortunate to have him.