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What to Consider When Choosing a Restoration Provider | SERVPRO® of Bartow/Lakeland Highlands

10/7/2021 (Permalink)

three green SERVPRO trucks lined up on a side street You can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line, SERVPRO of Bartow/Lakeland Highlands

Life doesn’t always go as planned. When we least expect it, disaster can strike. When a fire occurs or a storm hits your house, you’ll be faced with making a quick decision about who can help.

Whether you take time beforehand to choose a restoration provider or need to research a trustworthy and dependable home restoration service in the moment, there are a few things you should keep in mind:

Are They Legit?

It’s an unfortunate fact: When disaster strikes, particularly on a community-wide basis, scammers will flock to the scene. They tend to promise you the world, offering to have your restoration done at the right price and in a short amount of time. But then the scammers take your money and leave.

With SERVPRO, you’ll never experience that situation. We have worked in this industry for over 50 years, and have developed a strong reputation. We take pride in our work, and we will not stop the job until we know that you are completely satisfied.

Can They Act Fast?

When disaster strikes, you don’t have time to wait. Every minute your house sits with water damage or fire damage, the more damage that crops up. Water sitting for even a few hours, for example, can quickly lead to mold growth.

That’s why we’re available 247. When an emergency occurs, we act fast.

Do They Have Backup?

SERVPRO of Bartow/Lakeland Highlands is locally owned and operated, which means that we can be on site in no time. When an emergency strikes, that fast access can mean a world of difference.

But what about when disaster strikes an entire community? Well, we’re still here to help! When needed, we can call on an entire network of SERVPRO franchises. They’ll come to our aid, offering additional resources and support.

When you call SERVPRO, you can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line. When disaster hits home, contact us to get our local experts and nationwide network on your side.

Commercial Air Duct Cleaning

10/7/2021 (Permalink)

Nadca Image You can search to verify NADCA membership at and look in the Professional Directory.

Did you know that SERVPRO of Bartow Lakeland Highlands is NADCA certified? 

NADCA sets the industry standard for HVAC system cleaning and is dedicated to quality.

This means that we are held to a very high standard when completing commercial air duct cleaning projects.  Our technicians responsible for performing work to this Standard shall be properly trained and qualified and
possess relevant knowledge and experience before performing work of any type on HVAC Systems. We will also have a supervisor who is an Air Systems Cleaning Specialist (ASCS) or equivalent certification, be responsible for oversight of the project.  

You can search to verify NADCA membership at and look in the Professional Directory.  

Indoor air quality is one concern that business have when they decide to investigate air duct cleaning. Your heating and cooling system is the lungs of your building. The system takes air in and breathes air out.

Through normal occupation in a building, we generate a great deal of contaminants and air pollutants, such as dander, dust, and chemicals. These contaminants are pulled into the HVAC system and re-circulated 5 to 7 times per day, on average. Over time, this re-circulation causes a build-up of contaminants in the duct work.

While dirty ducts don’t necessarily mean unhealthy air in your home, school or workplace, they may be contributing to larger health effects or harboring contaminants that could cause serious problems for people with respiratory health conditions, autoimmune disorders or some environmental allergies.

Contact SERVPRO of Bartow/Lakeland Highlands for your free, no obligation duct cleaning estimate.

I just had a fire in my home, now what do I do?

10/7/2021 (Permalink)

Stove Fire Even the smallest fire can cause heavy smoke damage.

After the fire is put out do not enter the damaged site.  Fires can rekindle from hidden, smoldering remains.  Normally, the fire department will see that utilities (water, electricity and natural gas) are either safe to use or are disconnected before they leave the site. Do not attempt to turn on utilities yourself! Be watchful for structural damage caused by the fire. Roofs and floors may be damaged and subject to collapse.  Food, beverages and medicine exposed to heat, smoke, soot and water should not be consumed.

Give notice of the loss to your insurance company or agent.  In some cases it may be necessary to board up openings to discourage trespassers.  Contact a SERVPRO of Bartow Lakeland Highlands about the immediate needs of the dwelling, such as covering doors, windows, and other exposed areas, and pumping out water. 

If it is safe to do so, try to locate the following items:
• identification, such as driver's licenses,  Social Security cards and passports
• insurance information
• medication information
• eyeglasses, hearing aids or other prosthetic devices
• valuables, such as credit cards, bank books, cash and jewelry

If you are staying in your home here is a list of what not to do:

-  Don’t use upholstered furniture.

-  Don’t wipe or wash walls, ceilings, or other absorbent surfaces.

-  Don’t use food or canned goods that may have been spoiled by excessive heat.

-  Don’t use TVs, stereos, or any other electrical appliances until cleaned and checked.

-  Don’t send smoked draperies or garments to an ordinary dry cleaner, because improper cleaning may set the smoke/odor.

Call the professionals at SERVPRO of Bartow Lakeland Highlands at 863-510-5962, we are ready to help 24 hours a day, 7 days a week.

Infrared Detection and Thermal Imaging for Water Damage

10/7/2021 (Permalink)

FLIR Photo Infrared Photo showing hidden water damage under the floor.

Water Damage in your home can destroy structural integrity and nurture mold. The first steps our trained technicians take in a water damage situation is to quickly and accurately locate and remove all sources of moisture.

Infrared cameras instantly show you what's wet and what's dry. IR cameras can help our technicians find hidden pockets of moisture and quickly understand the affected materials and areas that can't be seen by the naked eye - eliminating destructive probing methods. Results are captured and documented instantly and easily into professional reports - providing tangible proof of your damages.

Infrared cameras see very small variations in temperature, in a range that is not visible to the human eye. This technology allows us to inspect in superior detail and answer questions rather than assume the amount of hidden water in your home.

Infrared technologies is just one of the tools our  trained technicians will use when thoroughly remediating your home after a water damage event.  

Call SERVPRO of Bartow/Lakeland Highlands at 863-510-5962 for all of your water damage needs.

Commercial Cleaning and Restoration

10/7/2021 (Permalink)

Commercial Office Call SERVPRO of Bartow Lakeland Highlands for all your commercial cleaning and restoration needs at 863-510-5962

Did you know SERVPRO of Bartow Lakeland Highlands offers several different types of commercial cleaning and restoration services?  We currently offer air duct cleaning, carpet and upholstery cleaning, tile and grout cleaning, biohazard cleaning, sewage remediation, Covid 19 cleaning, trauma and crime scene cleaning, odor removal, as well as water, fire and mold restoration in commercial buildings.

Our technicians are all fully background checked and have photo ID badges worn at all times while working on a commercial project.  They hold to the highest standards and offer a higher level of cleaning for your commercial needs.

SERVPRO of Bartow Lakeland Highlands experience in the retail industry means we are proficient in the cleanup and restoration of all types of facilities including National Chain Stores, Supermarkets, Shopping Malls, Small Business, Manufacturing Companies, Department Stores, Specialty Retailers, Etc.  

Call SERVPRO of Bartow Lakeland Highlands at 863-510-5962 for all your commercial needs.

Restoring Your Commercial Property after A Water Damage Event

10/6/2021 (Permalink)

Commercial Water Damage in Lake Wales Commercial Water Damage at a Lake Wales Business

SERVPRO of Bartow Lakeland Highlands knows that flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.  We work quickly and efficiently to dry the structure and work closely with managers and employees to assist them in minimizing lost time for all employees and departments.  Our team of caring and professional workers will always strive to exceed your expectations.  Our friendly and efficient office staff is always available to assist with any questions or concerns that may arise during the process.  

Smoke and Soot Damage to Contents

10/6/2021 (Permalink)

Before and After Contents Cleaning Before and After Cleaning of Damaged Contents

Different Types of Smoke Causes Different Types of Damages to Contents

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Bartow/Lakeland Highlands will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Contents Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 863-510-5962

Smoke Detector Importance

10/6/2021 (Permalink)

Right now, Americans are bombarded by more rings, beeps, chirps and electronic sounds than ever before.  It is important that everyone knows the importance and understands the sounds coming from smoke and carbon monoxide alarms and how to respond.  For example, when a smoke alarm chirps intermittently, it means it's time to change the battery, but a continuous set of three loud beeps - beep, beep, beep - means smoke or fire.  Understanding the difference and taking the appropriate response saves lives.  Let's review the safety information:

Smoke Alarms

A continuous set of three loud beeps - beep, beep, beep - means smoke or fire.  Get out, call 9-1-1 and stay out.

A single chirp every 30 or 60 seconds means the battery is low and must be replaced.

All smoke alarms must be replaced after 10 years.

Chirping that continues after the battery has been replaced means the alarm is at the end of its live and the unit must be replaced.

If your home suffers damage from smoke or fire, make sure to call the experts at SERVPRO of Bartow Lakeland Highlands at 863-510-5962 for immediate response.

SERVPRO 2021 Convention!

7/26/2021 (Permalink)

SERVPRO Trucks SERVPRO 2021 Annual Convention


Our entire team at SERVPRO of Bartow/Lakeland Highlands wants to send a BIG thank you to everyone involved in making the 2021 Convention a huge SUCCESS!!  We understand and appreciate all of the hard work that goes into making this annual event happen.  It's the one time of year that we get to visit with SERVPRO franchises from all over the country and the energy is indescribable! 

Convention is such an exciting time and always reinforces the importance of the mission. We have a great team of people who are focused on winning, making a difference for our customers, and creating opportunities for our teammates and our families. The SERVPRO family is more than just one family. It’s an incredible team of families working together 24/7.

The SERVPRO name is one that customers respect because it equals character-driven people that do the right thing for the right reason. 

Thank you SERVPRO family for all you do! 

SERVPRO: You Can Count On US!

6/28/2021 (Permalink)

Company vehicles behind office We are here for our community 24/7!!

SERVPRO: You Can Count On US

Whether your home has been damaged by fire or water or the aftermath of a storm, it can be stressful and traumatic. 

In those situations, you need trained professionals you can turn to for any of your restoration needs.

SERVPRO has been providing water removal, fire and smoke damage removal, mold removal, and other restoration services since 1950! 

We have over 1900 franchise locations throughout the country, so you can trust that you are in good hands with SERVPRO.  

Emergency Response Cleanup

We are known for getting to the scene of any disaster fast and for providing the best service to both residential and commercial properties.

Polk County Water, Fire, Mold Damage Response 

As residents of the Polk County community, we are committed to providing the best possible service in times of need. 

If your home or business experiences a flood or a fire, hurricane damage, or risk a biohazard cleanup, you can count on SERVPRO of Bartow / Lakeland Highlands.

Our training and years of experience make us the standard in the restoration industry.